
STATION SUPERVISOR
flyGR8 now welcomes applications for Station Supervisor positions.
Applicants will have the opportunity to be considered to join our company’s dynamic team.
Overview
Operational, quality, and safety supervision of the handling and servicing of flyGR8 flights. Liaison between internal company departments, sub-contracted agencies, airport authorities, and tour operator representatives.
Responsibilities
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Monitor and supervise all ground operations functions related to aircraft turnaround and passenger handling
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Monitor performance and keep records concerning aircraft and passenger servicing
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Record and report any sub-contractor deviation from agreements
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Report matters of importance, irregularity or noncompliance to headquarters
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Alert headquarters of anticipated flight irregularities.
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Coordinate irregularity handling with Headquarters and supervise services offered by sub-contractors
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Inform headquarters on changes in local regulations and infrastructure
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Handle catering activities
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Process passenger data and inform headquarters on last minute requests and/or changes
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Perform turnaround inspections
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Be a support to all other departments that are involved with the operation
Qualifications
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A minimum of 3 years’ experience in ground handling and airline operations is required
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Knowledge of Departure Control Systems and Type B Messaging
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Knowledge of Passenger & Ramp Handling, load control, and weight & balance
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Knowledge of baggage tracing and claims handling
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Proficiency in IT systems including Word, Excel, Microsoft Outlook and PowerPoint
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Good written and verbal skills in both Greek and English
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Knowledge of EU261 regulation is desirable
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Additional language skills would be considered an asset
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Key Skills
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Be trustworthy, honest, punctual, business minded, and support the values of our company
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Highly skilled in Customer Service
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Ability to successfully handle and resolve conflicts
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Ability to work well both with others as part of a team and independently
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Ability to work shifts and be flexible with working hours
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Ability to productively communicate at all levels
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Ability to effectively build relationships with internal/external parties
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Confidence in dealing with high stress situations
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Ability to multitask and coordinate time sensitive duties
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Good judgment
Location
Heraklion (HER)
How to apply
If you meet our criteria, kindly send your CV to
hr@flygr8.com with Reference GR80503
The announcement will be effective until February 15th