​flyGR8 now welcomes applications for Station Supervisor positions.

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​Applicants will have the opportunity to be considered to join our company’s dynamic team.

 

Overview

​Operational, quality, and safety supervision of the handling and servicing of flyGR8 flights. Liaison between internal company departments, sub-contracted agencies, airport authorities, and tour operator representatives.

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Responsibilities

• Monitor and supervise all ground operations functions related to aircraft turnaround and passenger handling

• Monitor performance and keep records concerning aircraft and passenger servicing

• Record and report any sub-contractor deviation from agreements

• Report matters of importance, irregularity or noncompliance to headquarters

• Alert headquarters of anticipated flight irregularities.

• Coordinate irregularity handling with Headquarters and supervise services offered by sub-contractors

• Inform headquarters on changes in local regulations and infrastructure

• Handle catering activities

• Process passenger data and inform headquarters on last minute requests and/or changes

• Perform turnaround inspections

• Be a support to all other departments that are involved with the operation

 

Qualifications

• A minimum of 3 years’ experience in ground handling and airline operations is required

• Knowledge of Departure Control Systems and Type B Messaging

• Knowledge of Passenger & Ramp Handling, load control, and weight & balance

• Knowledge of baggage tracing and claims handling

• Proficiency in IT systems including Word, Excel, Microsoft Outlook and PowerPoint

• Good written and verbal skills in both Greek and English

• Knowledge of EU261 regulation is desirable

• Additional language skills would be considered an asset

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Key Skills

• Be trustworthy, honest, punctual, business minded, and support the values of our company

• Highly skilled in Customer Service

• Ability to successfully handle and resolve conflicts

• Ability to work well both with others as part of a team and independently

• Ability to work shifts and be flexible with working hours

• Ability to productively communicate at all levels

• Ability to effectively build relationships with internal/external parties

• Confidence in dealing with high stress situations

• Ability to multitask and coordinate time sensitive duties

• Good judgment

 

Location

​Heraklion (HER)

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​How to apply

If you meet our criteria, kindly send your CV to

hr@flygr8.com with Reference GR80503

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The announcement will be effective until February 15th

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